Guide / Santa Barbara County
What happens on a free security walkthrough, step by step
Before you agree to anything, it helps to know what the process looks like. This page expands the four steps summarized on the Keith Systems home page and lists what to have ready.
Step 1: the ten minute call
The first step is a phone call of about ten minutes. We ask what prompted it, what kind of property it is, which town it is in, and whether there is something happening now or you are planning ahead. Call (805) 800-8163 or email jacob@keithsystems.com.
We do not quote a number on this call, because a fair number depends on what is actually on the ground. Cable runs, mounting surfaces, the distance to a gate, and how the internet reaches the building all change the work. If you want a general sense of what moves the total, the guide on what drives security camera cost in Santa Barbara County explains it without pretending to know your site.
If your concern is the network rather than cameras or doors, the review can start remotely, from anywhere. A visit is still useful when devices, cabling, or wireless coverage need to be seen in person.
Step 2: the walkthrough on site
The walkthrough is free and happens at your property. We walk the grounds and the building with you, map what the current setup covers, mark the entry points, and note the gaps. We take photos as we go so the plan can refer to real spots rather than guesses.
For cameras, we look at where people actually approach, how far away they will be when they reach a spot worth recording, and where light comes from at night. Backlit doorways, fog, wind-shaken mounts, and long gate drives all affect whether a camera will identify someone or only show that someone was there. The page on security camera installation covers the identification standard we design to.
For doors and gates, we check how each one closes, what it opens onto, and what needs to happen if the power or the internet fails. The page on door access control explains how that works. We also look at where the internet enters the property and where the router and any switches sit, since that decides how devices get separated from your computers.
Step 3: the written plan and the fixed number
After the visit, you receive a written coverage plan. It shows where each camera goes and what it is meant to see, such as a face, a plate, or a wide view. It also lists the doors and gates involved, how the recorder is sized for retention, and how the network will be separated so cameras and devices sit apart from your computers.
Any optional recurring costs, such as professional alarm monitoring or cellular service at a remote site, are listed separately so nothing is buried. The plan comes with a fixed price quoted before any work begins.
The plan is yours to keep. If you decide to hire someone else, or do the work yourself, you still have a written map of your property's gaps.
Step 4: install, app walkthrough, and support
If you go ahead, the install is done by one person, Jacob, with no subcontractors on your property. Cables are run and dressed cleanly, cameras are aimed and checked against the plan, and segmentation is part of every install, not an add-on.
When the work is finished, we walk you through the app on your own phone, including how to view footage and how to export a clip. You also get a local phone number to call if something does not behave the way you expect.
How to prepare
You do not need to prepare much, but a few things make the visit more useful. Think about past incidents: what happened, roughly when, and where on the property. Gather any existing equipment information, even if it is only what is mounted and where the recorder sits. Know where your internet service comes into the building.
List the gates, outbuildings, barns, and detached garages you care about, because those often need wireless links or solar and cellular power. If doors are part of the job, write down who needs access, such as family, staff, cleaners, or contractors, and when. If you rent, or you live under an HOA, find out whether the landlord or the association must approve mounting locations, and bring that person into the conversation early.
Someone who knows the property should be present. That person can answer questions about how the place is used and point out the spots that worry them. For larger parcels, a map or satellite printout is handy but not required.
You can stop after any step
Each step stands on its own. You can stop after the call, after the walkthrough, or after reading the plan, and nothing further is owed. There is no pressure to decide during the visit.
We serve Santa Barbara County and southern San Luis Obispo County. See the service area page if you are not sure your town is covered, or review the network security service if your first concern is how your devices are connected.
Questions
Common questions.
Is the walkthrough really free?
Yes. The on-site walkthrough and the written coverage plan are free. The fixed price for any work is quoted in writing before work begins, and you decide then whether to go ahead.
Do I have to be home for the walkthrough?
The visit is scheduled with you, and we ask that someone who knows the property be there. That person can explain how the property is used and point out concerns. If you have questions about the arrangement, mention them on the first call.
Can I keep the written plan if I do not hire you?
Yes. The plan is yours whether or not you hire Keith Systems. It records coverage, entry points, and gaps, so it is useful to anyone who works on your property.
How soon can you come out?
Walkthroughs are usually scheduled within a week. The exact day depends on the calendar and your town, so the first call settles it. See the service area for the places we cover.
What should I do if I have an active problem right now?
Call (805) 800-8163 rather than filling out a form or waiting for the usual scheduling. Describe what is happening and we will work out the next step with you on the phone.
Related guides
Call for a free walkthrough and a written plan you keep.
Free walkthrough, written coverage plan, fixed price. Nothing is locked in until you have seen the plan and the number.